Privacy Policy
Effective Date: 28 January 2025
At Wallet of Satoshi (ACN 630 329 690), we are committed to protecting your privacy in
accordance with the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect,
access, use, and share your personal and sensitive data. It also explains our secure data handling procedures,
data retention and deletion policies, and how you can exercise your rights.
1. Who We Are
This Privacy Policy applies to Wallet of Satoshi Pty Ltd. We provide digital payment services, including Bitcoin
and Lightning Network transactions.
Contact us:
2. What Data We Collect
We may collect and hold the following types of personal and sensitive data:
- Personal Information: Name, email address, and identity verification details (e.g.,
driver’s license, passport).
- Sensitive Information: Only when required by law or with explicit consent (e.g., biometric
data for identity verification).
- Transaction Data: Information about Bitcoin, Lightning, and AUD transactions, including
amounts, timestamps, and payment details.
- Usage Data: IP addresses, device identifiers, browser types, pages accessed, and
dates/times of visits.
- Cookies and Tracking Technologies: Information collected via cookies, such as browsing
behavior on our website.
- Analytics Data: Data from tools like Google Analytics to analyze app performance and
improve services.
3. How We Collect Your Data
We collect data directly from you or through trusted third parties:
- Direct Collection: When you register on our app, verify your identity, or contact us.
- Third-Party Collection: Identity verification providers or partners
providing complementary services.
4. How We Use Your Data
We use your data to:
- Provide our services, including processing payments and verifying your identity.
- Manage and improve our relationship with you and the services we offer.
- Comply with legal and regulatory requirements, including anti-money laundering (AML) and counter-terrorism
financing (CTF) laws.
- Prevent fraud or unauthorized access to your account.
- Develop new features and conduct user research.
- Send promotional materials (you can opt-out anytime).
5. Data Sharing
We share your data only as necessary to provide our services or comply with legal requirements:
- With Trusted Service Providers: Identity verification services, data
storage providers, marketing platforms, and analytics providers.
- With Legal Authorities: Regulators (e.g., AUSTRAC) or law enforcement agencies when
required by law.
- With Business Partners: Organizations offering services related to Wallet of Satoshi.
- In Corporate Transactions: In the event of a merger, acquisition, or sale of the company.
We do not sell, trade, or rent your personal information to third parties.
6. How We Protect Your Data
We employ industry-standard security measures to safeguard your data:
- Encryption: Data is encrypted in transit and at rest.
- Access Controls: Access to your data is restricted to authorized personnel.
- Secure Infrastructure: We use secure servers and regularly update our systems to mitigate
vulnerabilities.
- Security assessments: We conduct regular security assessments.
- Employee training: Employee training on data protection.
7. Data Retention and Deletion
We retain your data:
- For as long as required to provide our services or comply with legal obligations.
- Until you request deletion of your data, subject to applicable legal requirements.
How to Request Data Deletion: Email support@walletofsatoshi.com
with your request, and we will process it within 30 days.
8. Use of Cookies and Analytics
- Cookies: Cookies enable website functionality and help track user activity. You can disable
cookies in your browser settings.
- Google Analytics: We use Google Analytics for marketing and performance analysis. You can
opt-out using the Google Analytics
opt-out browser add-on.
9. Public Data and Statistics
We may display aggregated, anonymized statistics about app usage, such as:
- Total payments processed.
- Average transaction fees or payment amounts.
This information does not identify individual users.
10. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Opt-out of marketing communications.
To exercise your rights, contact us at support@walletofsatoshi.com.
11. Complaints and Feedback
If you believe we have breached this Privacy Policy or applicable privacy laws, please contact us:
We aim to resolve complaints within 30 days. If unresolved, you can contact the Office of the Australian
Information Commissioner (OAIC):
12. Third-Party Advertising
Our website may display third-party advertisements or links. These parties may use technologies like cookies to
track your activity. We do not control or take responsibility for their practices.
13. App-Specific Permissions and Access
Our App requires access to:
- Camera (for QR code scanning)
- Internet connection
- Storage (for transaction history)
- Location services (optional, for merchant discovery)
14. Policy Updates
We may update this Privacy Policy periodically. Updates will be published at https://www.walletofsatoshi.com/privacy.html.